When schedule management goes wrong

Industry

Our client is a global manufacturing company operating in the food industry.

Needs

Our client’s pain point involved managing schedules across multiple shifts, a stringent collective agreement, mandatory certifications, and a high frequency of last-minute replacements.

Two full-time workers were assigned exclusively to planning, updating, and continuously adapting schedules to comply with a complex set of parameters, including:

• A stringent collective agreement with a number of specific clauses and regulations
• Strict monitoring of certifications and accreditations required for key positions.
• A high frequency of shift replacements and unforeseen issues requiring last-minute calls and follow-ups.

Solutions

In response to this challenge, we implemented our Orkys software solution. By taking into account all of the company’s specific requirements, including collective agreements, employee availability, required certifications, and individual preferences, Orkys completely transformed our client’s scheduling process.

With Orkys, our client not only saw gains in efficiency, but also in reliability and peace of mind in managing a complex process that was previously arduous and error-prone. Another perfect example of Orksys’ impressive potential!